Privacy Policy

Last Updated: January 2026

1. Introduction

Lustra Consulting, LLC, doing business as EliMents Auto Spa (“we,” “our,” or “us”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our
website, booking forms, and payment systems. By visiting our website or scheduling services, you consent
to the practices described in this policy.

2. Information We Collect

We may collect personal identifiers, service-related information, photographs, payment information processed
through Stripe, digital data such as IP address and cookies, and communications sent to us. We do not intentionally
collect sensitive personal information such as Social Security numbers or government-issued identification numbers.

3. How We Use Your Information

Information is used to offer price estimates, provide services, process payments, communicate with customers,
improve our website and operations, and comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. Limited data may be shared with Stripe, service providers
necessary to operate our business, or legal authorities as required by law.

5. Cookies and Analytics

Our website is built on WordPress and may use standard cookies and basic analytics tools necessary for site
functionality, performance monitoring, and security.

6. Data Retention

We retain information as required by law or for legitimate business purposes.

7. Your Rights

You may request access to, correction of, or deletion of your information and opt out of marketing communications.
Additional rights may apply depending on your state of residence.

8. Security

We maintain reasonable safeguards to protect information; however, no system is completely secure.

9. Dispute Resolution and Governing Law

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the collection, use,
storage, or handling of personal information shall be resolved by binding arbitration administered by the
American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. Judgment on the
arbitrator’s award may be entered in any court of competent jurisdiction.

10. Waiver of Jury Trial and Class Actions

By using our services or website, you acknowledge and agree that disputes will be resolved on an individual
basis only, and you waive any right to a jury trial or to participate in a class action or representative
proceeding.

To the extent arbitration is not permitted by law, or where a claim is properly brought in small claims court,
this Privacy Policy shall be governed by and construed in accordance with the laws of the U.S. state in which
the services giving rise to the dispute were performed, without regard to conflict-of-law principles.

11. Contact Us

Lustra Consulting, LLC
d/b/a EliMents Auto Spa
30 N Gould St., Ste. N, Sheridan, WY 82801
Operating in Rhode Island
Phone: +1 (401) 279-7830
Email: contact@elimentsautospa.com